Our Live Captioners
“Reliable and accurate live captioning is vital to accessibility, and highly skilled steno writers are unmatched in every way when it comes to accuracy and content retention. It’s an ever-changing environment that can only be efficiently navigated with a human behind the wheel.”
Kimberly Shea, Owner

Kimberly is a founding member of Global Alliance and has spent a lifetime as an advocate and a voice for change. She believes the best live captioners are those who strive for excellence because they are fueled by the desire to make a difference.
“Steno is a rare skill, mastered by only one out of ten people who attempt it. When a stenotype writer makes the connection between that elusive accomplishment and the actual purpose of our accommodation, the people we serve and how it affects them every day, they experience something special, the gravity of our responsibility. When we realize that someone’s business, education, social interaction, general knowledge, or well-being relies on our skill, on our ability, on our commitment to them, that moment is the very thing that drives us to, on our own time, go the extra distance, immerse ourselves in an unfamiliar industry, subject matter, geographic region, culture, and even language, for our assignment so that we can be adequately prepared to caption the unscripted and unknown day in the life.” – Kimberly Shea
Our Strategic Partners
Our team is comprised of highly skilled, certified steno writers capable of capturing the spoken word at speeds upwards of 300 wpm with an average accuracy rate of 99.5%. We require a minimum of five years’ experience, a personally coded dictionary that covers the extensive word building capabilities necessary in order to cover a variety of jargon, including but not limited to technology, engineering, medical, and academia.