As the parent of a college student that is deaf and utilizes cochlear implants, we are grateful for the high-quality live captioning she has received. I am fortunate enough to have a job in which I work with deaf children, teens, and adults, and we continually discuss ways in which they can advocate for themselves and their rights as consumers.

It is imperative for the public to be aware that they are entitled, by law, to have a qualified captioner for their courses, as accuracy of information is vital to their grades and to their success.

With partial hearing loss, I had no idea I could be provided with live captioning. Breaking Barriers shared information that led me to ADA guidelines. My grades have improved, and I’ve been able to participate in class more than ever before.

It was pretty cool seeing Breaking Barriers conference captioners give their time and attention to those of us who stayed behind each day asking them about their work. I was amazed to see it was humans. I don’t have hearing loss, but I use captions to fully understand material. When captioners share their time and skill like that, more people understand what is possible. Live captioning isn’t just for some. It’s for all.

Kimberly has been a mentor to me in my career, and the advice, troubleshooting, and all-around guidance she has provided to me has been paramount to my own success in the realtime captioning/CART industry. Kimberly’s expertise and experience in all facets of realtime captioning is wide-ranging, and her attention to detail, technical know-how, and pride in the industry is forefront in every conversation I have had with her.

In a highly competitive and time-consuming profession, the Breaking Barriers captioners diligently work to elevate the realtime captioning industry by sharing their knowledge with other captioners so that the highest quality of accommodations are available to consumers.